More formulary exemption/prior authorization fun! This one says that the patient’s blood pressure pill, Cardizem CD, is not covered and it is non-formulary. They helpfully tell me what the formulary alternative is: diltiazem CD, which is the generic form of Cardizem.
That’s all pretty reasonable, right? Except here’s a copy of the script I wrote. IT’S ALREADY WRITTEN FOR DILTIAZEM CD!!! $@#*^!!!